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Answers to the most common questions about PollVey. Can't find what you need? Contact us.
The basics
What is PollVey?
PollVey is a modern, AI-powered feedback platform that makes gathering opinions fast, beautiful, and trustworthy. It combines the immediacy of social polling with the rigor of professional research — in one mobile-first app for personal and business users.
Is PollVey free?
Yes — PollVey is free for personal use, including creating and voting on polls. Business features like analytics, exports, segmentation, and team collaboration require a subscription, which starts with a 14-day free trial.
What platforms is PollVey on?
PollVey is a cross-platform mobile app for iOS and Android, backed by a secure cloud service. It's coming soon to the App Store and Google Play — join early access to be notified at launch.
How old do I have to be?
You must be at least 13 years old. Teen accounts (ages 13–17) receive additional protections by design.
Creating & sharing
What poll formats can I create?
Four formats: Question (text options), Picture (images), Audio (sound clips), and Video (video clips). PollVey is the only mainstream platform with native audio and video polls.
How do surveys differ from polls?
Surveys are multi-question and support multiple question types, conditional logic, scheduling, and analytics — ideal for personal projects and professional research alike.
Can I control who sees results?
Yes. Results can stream live, stay hidden until the poll closes (to reduce bandwagon bias), be creator-only, or be shown only to participants.
How do live results work?
Results render as animated bar, pie, and donut charts in real time. Closed polls archive with playback so you can see how sentiment changed over time.
How do I find polls that interest me?
Every poll and survey is filed under one of 20 categories — from Sports and Food to Business, Health, and Current Events. One-tap filters narrow long lists to a single topic.
Connecting with friends
What are Poll Groups?
Poll Groups are named audiences — like "Book Club," "Soccer Parents," or "Roommates" — that let you send the right poll to the right people again and again. Creating one takes seconds: name the group, give it a color, choose a category, and add members.
How do I invite friends to a Poll Group?
When you create or edit a group, add members from your friends and followers. Once they're in, every future poll or survey you send to that group reaches them instantly — no need to re-add anyone. You can update a group's members anytime.
Are Poll Groups organized by category?
Yes. Each group is assigned one of PollVey's 20 categories (Family, Friends, Food, Travel, Gaming, and more), so your groups stay tidy and easy to find as you create more of them.
What can I do with PollVey messaging?
PollVey has built-in direct messaging so you can discuss polls, share results, and coordinate plans without leaving the app. You can send a poll or its live results straight into a conversation and rally votes in real time.
Is messaging private and safe?
Yes. Messages stay private between you and the people you're chatting with, and messaging carries the same moderation, one-tap reporting, and blocking protections as the rest of PollVey. The same teen safety protections apply for accounts aged 13–17.
Working with AI
What can PollVey's AI do?
AI helps you ask better questions and understand answers faster: an AI Poll Coach for clearer phrasing, an AI Survey Builder, bias detection with a quality score, executive summaries, and audience recommendations.
Does AI post on my behalf?
No. AI outputs are drafts — you review, edit, and approve every question. PollVey never auto-publishes content or makes decisions automatically.
Plans, credits & trials
What's included in the 14-day free trial?
The 14-day free trial applies to business accounts only — personal accounts are always free and don't need a trial or a subscription. On a business trial you get full Starter features plus 50 complimentary Poll Credits so you can try distribution immediately. A payment method is required to begin, but there's no charge on day one. Cancel anytime before the trial ends and you won't be billed.
What are Poll Credits and how are they used?
Poll Credits are consumable purchases used only when distributing business polls and surveys — 1 credit = 1 recipient. Sending a survey to 1,000 people uses 1,000 credits. Balances appear in your Business Dashboard, and you can buy more anytime.
How is billing handled?
All digital purchases go through Apple In-App Purchase and Google Play Billing. PollVey never collects or stores your card details.
What happens if my subscription lapses?
Business publishing, Audience Groups, credit purchases, and analytics pause until you renew. Your existing data is preserved and resumes on renewal.
Can I change plans later?
Yes — upgrade or downgrade anytime. Annual plans save roughly 20% versus monthly billing. See all plans →
Trust & protection
Is my data private?
Yes. PollVey is built on anonymous voting, data minimization, and granular visibility controls. You can export, edit, and delete your data, and PollVey does not sell personal data.
How does PollVey keep the community safe?
Through a combination of AI and human moderation, one-tap reporting, and blocking, backed by clear Community Guidelines that prohibit harassment, hate, spam, and exploitation.
How are teens protected?
Teen accounts (13–17) get more private defaults and restricted discovery, no business or ad targeting, no behavioral ad profiling, and age-inappropriate content is blocked from reaching them. These protections can't be configured away.
Still have questions?
Our team is happy to help. Email us and we'll get back to you shortly.